Head of Diaspora Remittances & Cross border Payments at Equity Bank Kenya-apply!

Job Purpose:

At Equity Group Holdings level, the position holder will be in charge of the strategic development and onboarding of Money Transfer Operators (MTOs), Cross-Border Payment operators, aggregators, fintech, etc. in line with the organization’s mission to transform lives, grant dignity, and expand opportunities for wealth creation. In order to guarantee that objectives are fulfilled in accordance with predetermined KPIs, the Head of Diaspora Remittances & Cross-Border will collaborate closely with the Group Director in creating, sustaining, and carrying out the Group’s strategy across all subsidiaries.

Together with team development, talent recruitment, performance management (including awards), and cross-functional partner collaboration with teams in operations, compliance & risk, finance, and commercial, the head of diaspora remittances and cross-border payment will also be accountable for these tasks. In keeping with the ONE Equity ethos and ideals, this position will also require close cooperation with Kenya’s Diaspora Remittance and Cross-border Payment teams through cross-training and team-building exercises.

Key Responsibilities & Accountabilities:

• Engage and Onboard International Money Transfer partners across the group.
• Formulate and implement strategies aimed at growing new remittance business and revenues.
• Drive revenue growth for Cross Border Payments across the group by identifying opportunities and usurping them for the group benefit.
• Manage and promote strong, long-lasting relationships with the International Money Transfer service providers
• Own and manage products and channel cross border payments targets to contribute towards the growth of assets and liabilities in consideration of risk management around partner funding.
• Work closely with the technical teams to ensure systems availability and high quality of service standards.
• Work with cross-functional teams to develop and execute a go-to-market strategy to increase brand awareness and drive business growth.
• Ensure that Bank’s Policies and procedures are in place and adhered to at all times as well as work with Compliance and Legal teams to ensure due diligence conducted on the Money Transfer Service providers.
• Adherence to bank policies, procedures and any other duties assigned.

Key Deliverables (KPIs):

• Growth in the IMT Partnership network across the group
• Growth of PayPal merchants
• Productivity of IMT & CB partners – Transaction Counts, Revenue, Volume (vs. PY & Plan)
• Implementation of projects/initiatives
• Compliance with partner and central bank requirements
• Closure of audit reports

Qualifications

Job Specifications:

• University degree in Business, Commerce, Marketing, or a related field from a recognized institution.
• 5 years’ experience in international banking
• Experience in relationship management and customer service with the ability to build long-term, high quality and trusted relationships
• Experience in business development, excellent communication, planning and organization skills with the ability to set and meet targets and strict timelines.