Teller at Standard Bank Group – HOW TO APPLY!

Job Description

To receive requests for cards and cash from walk-in customers (such as those pertaining to teller services, ATMs, Moneygram, etc.) and accurately assess and comprehend those requests in order to respond to them in a way that constantly meets the needs of the customer while staying within the confines of the bank’s financial offerings.

Qualifications

Minimum Qualifications

• Type of Qualification: Degree
• Field of Study: Not applicable

Experience Required
Client Coverage

• Personal and Private Banking
• 1-2 years
• Previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support, bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of the functions of other departments within the branch.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)