Senior Officer, Networking Technologies at SBM Bank

Senior Officer, Networking Technologies at SBM Bank

Job Purpose

Reporting to the Head of Corporate Assets, the role involves the management of business development activities from prospecting, acquisition and retention of the corporate banking along various business lines both in volumes and incomes.

Key Responsibilities

• To implement the Corporate Banking Unit strategy in line with the overall Bank’s Strategy; to ensure achievement of profitability targets through growth of assets, deposits, revenue maximization and prudent cost management.
• Drive sustainable growth through the delivery of innovative and customized financial solutions to meet identified customer needs.
• To build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and revenue growth for the specific sectors or portfolio.
• Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Maintains a detailed and current understanding of the industry (s); (at a macro, sector specific, current market structures; regulatory requirements and issues) to ensure that opportunities are realized and the risks mitigated.
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Ensure timely preparation of relevant reports and daily monitoring of accounts to ensure facilities have accurate interest rates, are within the approved limits, and taking remedial actions in line with policy.
• Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
• Lead, motivate, and continuously develop a credible high performing team

Customers of this Position

• Branch Managers
• Business Development Team
• Credit Team

Knowledge; Skills and Experience required for this Role

• Business graduate from an accredited University
• At least 4 years’ experience in Corporate Banking is required
• Professional Qualifications CPA, ACCA, CFA, AKIB Added Advantage
• Master’s Degree Finance or a Business Related Field Added Advantage

Competencies required for this Role

• Dynamic, analytical and self-driven individual with the ability to work under pressure.
• A passion for performance, team player and achievement in a competitive and dynamic environment
• Excellent selling, presentation and negotiation skills
• Strong networking skills
• Commercial awareness and customer focus
• Ability to close deals and pitch to customers on offerings in the Bank and Group

JOB SUMMARY

The primary purpose of the Network Administrator is to design and maintain the Networks and Computer Systems; support business users; install and configure computer systems; support business users; diagnose and solve network technologies faults.

KEY RESPONSIBILITIES

• To ensure full uptime (24/7) of entire network of the Bank through best practices and the appropriate collaboration with technical, business and third party organizations.
• Install and configure Software and Hardware.
• Responsible for managing, troubleshooting and proactively updating hardware and software assets to prevent downtime or zero-day exploits from occurring.
• Quickly resolve any system failures and troubleshoots issues and outages.
• Upgrade systems with new releases and models.
• Ensure an uninterrupted internet connection and manages mail servers for sending and receiving emails and file servers for saving and managing data.
• Oversee system performance and report generation.
• Secure system integrity from any breaches or viruses and play an essential role in risk-mitigation planning, including creating backup plans, safeguards for data, user security policies, and identity management.
• Develop and execute backup and recovery plan.
• Maintaining the asset inventory for the DC.
• Manage Network servers and technology tools.
• Monitor performance and maintain systems according to requirements.
• Participate in the design, setting up, implementation and testing business continuity and disaster recovery installations within the bank.
• Participate on onboarding and managing of Service level agreements with service providers or vendors
• Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security, Internal systems, cloud and network infrastructure; Microsoft related technologies: Windows Server, SQL; Virtualization technologies: VMware and Microsoft; Remote access solution support; Remote monitoring and management of system alerts and notifications.
• Perform network assessments and security audits.
• Planning and implementation of network security, including building firewalls, configuring IPsec VPN, applying cryptography, developing IT security policies, procedures and standards within the bank.
• Evaluations of hardware, software and peripherals equipment for LAN/WAN/MAN environment for procurement.
• Anticipate communication and network problems and implement preventative measures.
• Analysing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance.
• Ensure security through access controls, backups and firewalls.
• Upgrade systems with new releases and models.
• To liaise with external suppliers and support agencies for the ongoing support and maintenance of relevant hardware and software. Ensure timely processing of the invoices.
• Monitor the system daily and respond immediately to security or usability concerns.
• Proof point administration. Storage administration & monitoring.
• Monitor & report performance of replication services between DC and DR sites. DR maintenance. Manage the configuration and operation of DC and DR servers.
• Support system upgrades and apply fixes/patches related to infra unit.
• Assist in delivering system solutions and implement projects to meet business, operation and compliance objectives.
• Follow-up audit findings, propose remediation and ensure rectification or mitigation be carried out successfully.
• Ensure that all policies and guidelines are implemented according to audit recommendations/requirements.
• Ensure compliance with bank and regulatory requirements during implementation of various related services for the bank, and in case of any discrepancy report immediately to the Head of IT Applications.
• Prepare and ensure that Risk Control Self-Assessment is conducted periodically for unit.

Customers of this Position

• All Departments in the Bank.

Education, Knowledge, skills and Experience required for this Role

• University degree in Computer Science / IT related field
• Certifications required for this role:
• Advanced Diploma in Telecommunication/electronics engineering.
• Cisco certified network professional.
• A minimum of 3 years of proven experience as a Network Administrator or similar role.
• Knowledge of system security and data backup/recovery.
• Experience with various operating systems and platforms.
• Resourcefulness and problem-solving aptitude.
• Excellent communication skills.
• Professional certification (e.g. CCNA) is an added advantage.
• Knowledge of CIS standard is must.
• Fluency in spoken and written English.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation
• Proven experience as a System Administrator or similar role.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Familiarity with various operating systems and platforms.
• Writing skills: Ability to efficiently produce concise, organized reports.
• Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company’s business; ability to apply this knowledge appropriately to diverse situations.
• Communication and interpersonal skills.
• Strong troubleshooting skills and change management skills.
• Issue management and problem resolution skills.

Competencies required for this Role

• In-depth knowledge of and experience with Microsoft Windows Server, Unix/Linux and AIX Operating Systems.
• Awareness and understanding of business requirements of IT.
• Willingness to keep up to date with developments in new technology.
• Commitment to continuing professional development (CPD).

Interpersonal:

• Goal focused and able to spot business opportunities.
• Builds networks and maintains strong relationships.
• Able to manage and influence others to achieve results.
• Has passion and drive to achieve results under difficult circumstances.
• Pleasant and able to relate well in diverse social set ups and teams.
• Upholds high standard of Professionalism, integrity and respect for others.

Management and leadership ability:

• Capacity to influence decisions at various levels.
• Communicates effectively.

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