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Vacancies at Planhotel Hospitality Group

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Vacancies at Planhotel Hospitality Group

SUMMARY OF RESPONSIBILITY

We are looking an IT Manager who will be responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephone systems throughout the hotels/resorts.

PRINCIPAL DUTIES & RESPONSIBILITIES

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  • Maintain the local area network
  • Maintain the server, office computers and printers
  • Hardware and software installation and upgrading to the computers
  • Give the new connection to the users
  • Provide technical support to the users
  • Administer day to day operation network and server
  • Update anti-virus definition files
  • Installing new work stations
  • Input and maintain IP addresses
  • Provide network access to the staff
  • Recommendation about purchasing of technology resources
  • Load all required software
  • Responds courteously and efficiently to queries and problems from guests & system users.
  • Responsible for smooth functioning and co-ordination of vendors for Guest Internet,
  • Property Management Systems – PMS, Point of Sale – POS, IPTV, Telephony systems and other software vendors.
  • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
  • Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
  • Managing Disaster Recovery Process and ensuring regular daily backup is taken. E.T.C

REQUIREMENTS:

  • Degree or Diploma in Information Technology field. Along with In depth knowledge of Microsoft Operating systems.
  • Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.
  • Experience with the Hospitality related applications and or systems (PMS, POS, Key card, PBX, Voice mail).
  • A minimum of five (5) years of experience in Hospitality, Operations, and IT support roles. Along with minimum of two (2) years of Supervisory / managerial experience.

Prerequisites:

  • Excellent communication and listening skills.
  • Ability to work under pressure.
  • Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
  • Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills.
  • Must be flexible in working hours, including weekends, evenings and holidays.

Apply Now

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