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Restaurant Manager at Planhotel Hospitality Group
About Planhotel Hospitality Group
Founded in 1997 in Lugano, site of the Group’s headquarters, the Planhotel Hospitality Group has been operating in the tourism sector for over 20 years as a leading hotel management company for resorts and hotels in the Indian Ocean. The group focuses on management, marketing strategies and distribution, as well as developing the network of its Diamonds Resorts, Sandies Resorts & Hotels and Exploreans Camps & Lodges brands. Planhotel is renowned worldwide for its unique combination of local tradition and Italian style in both its design and guest services, without forgetting its exemplary all inclusive formula.
SUMMARY OF RESPONSIBILITY
We are looking for a results-driven Restaurant Manager to meet sales goals by training competent team players, overseeing F&B operations, and motivating team during busy hours. Also ordering ingredients for the team and gathering feedback from customers.
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To be successful as a restaurant manager you must have excellent interpersonal skills as well as
experience in a restaurant environment. A good restaurant manager is able to multitask and remain calm in stressful situations.
PRINCIPAL DUTIES & RESPONSIBILITIES
- Hire and train team players.
- Ensure that health and safety protocols are adhered to.
- Keep a meticulous record of income and expenses.
- Order ingredients in the correct quantities for the kitchen staff.
- Communicate with customers to receive feedback and manage complaints.
- Open and close the restaurant on time.
REQUIREMENTS:
- Previous track record of catering/ hotel employment in a similar role.
- Proven experience in stock management, cash control and customer service.
- Proven leadership skills to lead and motivate a team.
- Hotel or restaurant management course is an asset.
- Excellent interpersonal skills.
- Bookkeeping knowledge.
- Strong computer skills
- Ability to professionally address customer complaints.
Apply Now
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